Terms & Conditions

accessing or purchasing from our website or social media platforms, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order.

1. Company Information

Ambre is a Kuwait-based company specializing in an exquisite collection of bukhor, crafted to elevate everyday rituals and luxurious experiences.

2. Products and Custom Orders

We offer a curated range of bukhor products and exclusive collections.

  • Product appearance and packaging may vary slightly depending on photography, lighting, and screen settings.
  • Custom or personalized orders require client approval before production or packaging.
  • We are not responsible for spelling, labeling, or design errors after client confirmation.

3. Order Processing & Shipping

  • Orders are processed within 3–5 business days unless stated otherwise.
  • Shipping time depends on location and delivery method. Delays caused by courier services, customs, or unforeseen circumstances are outside our control.
  • Once shipped, a tracking number (if applicable) will be provided.

4. Pricing & Payment

  • All prices are listed in KWD unless stated otherwise.
  • Full payment is required before order processing.
  • We reserve the right to modify prices, promotions, or product availability at any time without prior notice.

5. Usage Rights

All branding, product names, packaging, designs, and content are the intellectual property of Ambre Luxury and may not be reproduced, copied, or resold without written consent.

Purchasing a product does not grant ownership of any intellectual property rights.

6. Liability Disclaimer

Ambre Luxury is not liable for:

  • Damage caused by improper storage or handling after delivery
  • Incorrect shipping information provided by the customer
  • Minor variations in scent, color, or packaging
  • Delays caused by courier services, customs, or force majeure events

7. Changes to Terms

We reserve the right to update these terms and conditions at any time. Any changes will be posted on our website and will apply immediately to all future transactions.