At Ambre, we are committed to delivering your orders quickly, safely, and efficiently across Kuwait. As a company specializing in an exquisite collection of bukhor, we ensure every order is handled with care and attention.

1. Order Processing Time

• Orders are processed within 2–4 business days.
• For custom or personalized orders, processing begins after client approval.
• Orders are not processed on weekends or public holidays.

2. Delivery Time & Fees

• Delivery within Kuwait: 1–3 business days after processing.
• Delivery Fee: 2.5 KWD flat rate
• Deliveries are handled by a trusted local courier who may contact you prior to arrival.

3. Delivery Process

• Once your order is ready for dispatch, you will receive a message or call with delivery details.
• Please ensure your contact information and delivery address are accurate to avoid delays.
• If you are unavailable at the time of delivery, redelivery can be arranged (additional fees may apply).

4. Missed Deliveries or Incorrect Addresses

• If delivery fails due to incorrect information or missed delivery attempts, we can reschedule the delivery; however, an additional redelivery fee may apply.
• Orders returned to us due to incomplete or incorrect addresses will be held for 5 business days. After that period, the order may be canceled without a refund.

Need Help?

For shipping inquiries or delivery support, please contact us:

Instagram: @ambre.kw
Email: ambre@ambrekw.co